Heads in Beds : A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
by Jacob Tomsky
Editor: Random House USA Inc
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In the tradition of Confidential Cuisine and the Gobfest Boy, a joyful, eye-opening, fantastically intrusive memory of a past (and wasted) life in the hotel industryJacob Tomsky never intended to go into the business of the hotelAs a new college graduate, armed only with a degree in philosophy and a singular lack of career orientation, he became a valet parker for a large luxury hotel in New OrleansYet, rapidly rising through the ranks, he ended up working in “hospitality” for over a decade, doing everything from supervising the crew housekeeping department from the reception desk to a luxurious Manhattan hotelIt is verified that you, you checked, separated from your white panties the white sheets, parked your car, tasted your room service meals, cleaned your toilets, refused you a late departure, gave you a wake-up call, ate M&Ms from your minibar, laughed at your jokes, and took your moneyThe Heads of Beds, he draws the curtain to expose the crazy and irresistible to the reality of a multi-billion-dollar industry, we think we know thatTêtes de Lits is a funny, authentic, and chronic lack of respect for the ups and downs of hotel life, says sharply attentive insider who is all seenGet ready to be amused, shocked and surprised as it spills the moral code of the grooms, the antics in the valet parking garage, the housekeeping department of dirty little secrets, not to mention indecent activities of customers, who are rarely about their best behaviorPrepare to be moved, too, by its openness about what it’s like to struggle in a very demanding service industry at the luxury level, where people expect to get what they pay for (and often much more)Employees are poorly paid and often abused by colleagues and clients, and maintaining a semblance of mental health is a daily challengeAlong his journey, Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel with
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